Why would I use a third party LTL freight shipping transportation firm like MoveFreight when I can often just call a trucking company directly?

MoveFreight has contracts in place with several larger and independent carriers all of whom offer us excellent rates that we can pass on to you. Our firm is offered deep discounts by the trucking companies because of the volume of business we are able to bring them. Most of the time you will find that the rate quoted to you by MoveFreight is less than if you called the carrier direct because of the concept of “economies of scale.” In addition, MoveFreight and our LTL freight shipping deals directly with the carrier for issues such as tracing & tracking, over/short & damages, improperly routed shipments, etc. Since we are in the industry and used to communicating with carriers on a daily basis, we know how to get answers and achieve things that may frustrate the average shipper.

Why are so many companies turning to third party transportation firms to transport their goods?

In addition to the answer given in question #1, a third party transportation firm is a one stop shop solution. Instead of calling one carrier to transport your goods that require an enclosed dry van and another to transport your flatbed goods then ANOTHER for your expedited or guaranteed shipments, you can call us and we can handle all aspects of your LTL freight shipping and other transportation requirements. Quite often our customers are so busy dealing with the day to day duties of their business that they do not have time to call other people and locations to get the shipment information & details. All we need is a telephone number of the location where the goods are located. We can contact the pick up location and get all the details of the order so you do not have to. We then come back to you and discuss time requirements, additional details and offer you a rate for the shipment. If you like the LTL freight shipping rate, you can book it right then and there or log onto our site and book the load entirely online.

Does MoveFreight carry the cargo insurance required for the load?

MoveFreight itself does not carry the cargo insurance required to transport the loads. However, we do not work with ANY carriers that do not provide us with proof of active, valid insurance. We keep this information on file here in our corporate office and can provide proof of insurance upon request. In addition, MoveFreight has a strict policy in place where we refuse to work with carriers that have less than an A or a B safety and performance rating. These ratings and insurance requirements are requested BEFORE any new carrier is accepted as a new MoveFreight approved carrier.

I have never heard of MoveFreight. How do we know you are a reputable company?

We invite all of our customers to thoroughly investigate our background and business practices. MoveFreight is proud to have at all times a 95%-100% credit rating; we pay all of our carriers in a timely fashion. We invite customers to go online to any search engine and type in “reviews for MoveFreight” and see what comes back. Since we are dealing with vendors on a daily basis we know how important it is to trust the company you are working with. We can also provide references from customers that have worked with us in the past. Please check out our testimonials page to see what others think of our services.

What methods of payment do you accept?

We accept, VISA & M/C, American Express, and Discover. If you have regular shipments you can fill out a credit application and open an account with terms of net 30 upon approval. We also offer payment via COD, money order, wire transfers, and check by fax/phone/e-mail.

Who do I call if I need to track a shipment?

You can call us directly at toll free 877-898-7447 (SHIP), or visit our site at www.movefreight.com and click on “shipment tracking.” You will need to enter the load number that was given to you when the shipment was quoted. If you have specific, detailed questions or requests related to the delivery you can call us at toll free 877-898-7447 (SHIP) or send an e-mail to info@movefreight.com referring to your specific load number.

Does the rate I am quoted ever change after the goods are picked up?

Any trucking or transportation firm who tells you there is no chance of the quoted rate being different than the final rate is not telling you the truth. MOST of the time the quoted rate is also the invoiced rate. However, there are times when the weight or class provided by the customer is not accurate or the shipment required some other type of service that was not included in the original quote. It IS NOT our practice to increase the rate for no reason. We make the customer aware of the additional charges as soon as they are brought to our attention and we ALWAYS provide proof by way of weight certificate or delivery receipt. We KNOW that operating in an honest fashion will keep customers coming back.

What happens if my goods are damaged during transport?

MoveFreight will usually know before you do if the goods are damaged during transportation because we track all our shipments daily. In the event of damage, we first call the carrier to see how the goods were signed for. If damage was noted on the bill of lading, or delivery receipt at the time of delivery, we will file a claim directly with the carrier using the invoice for replacement provided to us by the customer. When MoveFreight is paid on the claim we will either issue you a credit memo that can be used for future shipments or send you a check directly. This takes the pain and hassle off of our customers of having to file a claim with the carrier directly.

Does MoveFreight offer any incentives for referring other companies to them?

YES! A considerable amount of our business is from referrals. We offer the company who referred new customers to us a 5% discount on any shipment regardless of the amount of that invoice.

Simplifying Freight Transportation

Modes of Transportation

Air

Air freight is frequently the best choice when your shipment is time-sensitive and has to be delivered quickly. Oftentimes, high-value shipments associated with aerospace, healthcare, automotive, or electronic components are shipped by air. Also, air freight is often used for trade show shipments.

Sea

At this time, ocean freight counts for the bulk of global trade transportation. Full and partial containers, dry and refrigerated freight, and oversized cargo can all be shipped by ocean.

Over-the-Road

Most freight is transported over-the-road, by either large shipping conglomerates or smaller trucking firms. Full or partial truckloads are shipped efficiently across the country in this way.

Rail

Freight can also be transported via rail in shipping containers. Full or partial containers are shipped efficiently across the country. Often, freight shipped by rail is slower than freight shipped over-the-road.

Our Advantage

Cost Effective

Using MoveFreight can reduce your transportation costs significantly, especially for smaller companies and start-ups who don’t have long-term relationships with larger shipping companies and are unfamiliar with smaller, region or lane-specific trucking firms.

Low or No-Touch Shipping

MoveFreight has many existing relationships with carriers who do low or no-touch services throughout the United States. Using this type of carrier significantly decreases the possibility that your freight will be damaged or lost.

Expedited Service

With existing relationships, and the advantage of two decades of experience, MoveFreight can help you get your cargo to its destination via land or air, within strict timelines, using vetted and trustworthy carriers at great value.

Protection and Insurance

MoveFreight works with carriers that have some of the lowest claim’s ratios in the industry. Our carriers are fully insured and meet all safety requirements. Still, occasionally freight can get damaged and claims are part of our industry, unfortunately. On those rare occasions when damage does occur, rest assured that we will handle filing a claim with the carrier, and follow the process all the way through to the end. Also, we check the value of each shipment and can buy additional insurance as needed to ensure that your cargo is fully covered.

Shipping freight transportation can be one of the biggest burdens in running a company. At MoveFreight, we pride ourselves in making that job easy for you and providing the best value. We take customer service to the highest level possible. We use innovative software to provide instant quotes or we can provide more personalized quotes for specific shipments. You can find us tracking each shipment daily, often by phone, communicating with carriers directly to facilitate prioritizing your shipments. Whether you are a big company or small, we will show you the same service and respect. Air freight is frequently the best choice when your shipment is time-sensitive and has to be delivered quickly. Oftentimes, high-value shipments associated with aerospace, healthcare, automotive, or electronic components are shipped by air. Also, air freight is often used for trade show shipments. At this time, ocean freight counts for the bulk of global trade transportation. Full and partial containers, dry and refrigerated freight, and oversized cargo can all be shipped by ocean. Most freight is transported over-the-road, by either large shipping conglomerates or smaller trucking firms. Full or partial truckloads are shipped efficiently across the country in this way. Freight can also be transported via rail in shipping containers. Full or partial containers are shipped efficiently across the country. Often, freight shipped by rail is slower than freight shipped over-the-road. Using MoveFreight can reduce your transportation costs significantly, especially for smaller companies and start-ups who don’t have long-term relationships with larger shipping companies and are unfamiliar with smaller, region or lane-specific trucking firms.